The Banarasisaree.com Return and Refund Policy
Last updated [01st October 2020]
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within two (2) days of the date of receipt of the Product. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving the RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Banarasisaree.com
Attn: Returns
RMA #
C 27/274 A-3-J-A, Dr. Jai Singh Building,
3rd Floor, Maldahiya,
Varanasi, Uttar Pradesh 221002
India Please note you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the date of receipt of your item to process your return or exchange. In the case of International Shipping, the return might take up to (20) days from the date of receipt of the item. Refunds may take 1-2 billing cycles to appear on your credit card/bank account statement, depending on your payment gateway company. We will notify you by email when your return will be processed.
EXCEPTIONS
The following items cannot be returned or exchanged, if the Sarees bought with an option of fall & Pico and Tassels.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange
Please Note
● Company shall bear the cost of return only in the case of defective/damaged goods
QUESTIONS
User information from social networking sites, such as [Facebook, Google+, Instagram, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.